By using the Wildsyde website ("Site") and purchasing products from Wildsyde LLC ("Company"), you agree to comply with these Terms and Conditions. If you do not agree with any of the terms, please do not proceed with your purchase. All sales are processed within 2-3 business days, and products will be processed in the same time period. Cancelations will only be accepted within the same business day.  If canceled within this period, you will be eligible for a full refund. Once the order has been shipped, cancellations or changes cannot be made. The customer will be responsible for the cost of return shipping and any re-packaging required for the return. 

If your order has already shipped and you wish to return the product, please refer to our Returns Policy. Returned products must be in their original condition and packaging. Customers are responsible for return shipping and re-packaging costs. Any refunds will be issued based on the condition of the returned item, and shipping fees will be deducted from the original purchase amount. Shipping will be carried out by a third-party carrier. Once an order is processed, it will be shipped according to the selected shipping method, with delivery times varying depending on the service and the destination. 

After an order has shipped, customers are responsible for any return shipping fees, repackaging, and ensuring the product is returned in the same condition in which it was received.  

Wildsyde LLC is not responsible for any indirect, incidental, or consequential damages resulting from your use of the Site or any products purchased from the Site. Our liability is limited to the amount paid by the customer for the product(s) purchased.  

We reserve the right to update or modify these Terms and Conditions at any time, and any changes will be effective immediately upon posting to the Site. By continuing to use the Site, you accept the updated Terms and Conditions. These Terms and Conditions are governed by the laws of the state of Colorado, in which Wildsyde LLC is based, without regard to conflict of law principles. 

Wildsyde reserves the right to change or upgrade any component or part of a bike without prior notification. We reserve the right to update, change or modify any marketing material, brochures website, images or other written material at any time without prior notice. Images & descriptions online and in the public domain may differ from actual product shipped.  Any changes made shall not constitute grounds for a return. Should you have questions about components on a given product please call us on 970-949-3261.  

Any alteration or modifications to the bike to any component that modifies or alters the operation, speed or performance on the bike will void the manufacturer’s warranty.   

Wildsyde will charge a 3% credit card merchant retrieval fee for any order cancelled after funds have been captured. This fee will be deducted from the refund.